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Stop Failed Deliveries Before They Start
Connect Mech with Address Guard to validate shipping addresses at the point of support. Your agents see address validation status next to every ticket — catching errors before they become costly reshipping issues.
Address Validation in Every Ticket
See the shipping address validation status displayed directly alongside each support conversation — no tab switching required.
Catch Errors Before Fulfillment
Identify invalid or undeliverable addresses early so your team can reach out and correct them before the order ships.
Fewer Reshipping Tickets
Proactively resolving address issues means fewer 'where is my order' tickets and fewer costly reshipping requests down the line.
Frequently Asked Questions
- Do I need an Address Guard account to use this integration?
Yes. You will need an active Address Guard account to connect it to Mech. Setup takes just a few minutes from your Mech settings page.
- Where does the address validation status appear?
The validation status from Address Guard appears directly in the customer sidebar next to each support ticket, giving your agents instant context.
- Does this work for all Shopify orders?
Yes. Once connected, Address Guard validation data will be visible for any Shopify order that appears in your Mech conversations.
- Is there an extra charge for this integration?
No. The Address Guard integration is included in your Mech subscription at no additional cost.