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What are you looking for?
Partner Program
Grow Your Business with Mech
Join forces with the helpdesk built for eCommerce. Earn recurring revenue, delight your clients, and scale your agency or consultancy with Mech as your support partner.
Become a PartnerWhy Partner with Mech?
Everything you need to deliver exceptional support experiences for your clients.
Recurring Revenue Share
Earn a percentage of every referred merchant's subscription — for as long as they stay with Mech.
Dedicated Partner Support
Get a dedicated partner manager and priority access to our support team for you and your clients.
Co-Marketing Opportunities
Collaborate on case studies, webinars, and campaigns that drive leads for both of us.
Early Access to Features
Be the first to try new features and provide input that shapes the Mech product roadmap.
Partner Portal & Resources
Access sales collateral, training materials, and a dedicated partner dashboard to track referrals.
Priority Client Onboarding
Your clients get fast-tracked onboarding with hands-on migration support from our team.
Earn Recurring Revenue
Our tiered revenue share program rewards you more as you grow. Earn a commission on every active merchant you refer — for as long as they're a Mech customer.
Silver
Perfect for partners just getting started with Mech.
10%
recurring revenue share10% recurring revenue share
Partner portal access
Co-branded landing page
Email support
Quarterly business reviews
Popular
Gold
For established partners with a growing client base.
15%
recurring revenue share15% recurring revenue share
Dedicated partner manager
Co-marketing campaigns
Priority support channel
Monthly business reviews
Early feature access
Platinum
For top-tier partners driving significant volume.
20%
recurring revenue share20% recurring revenue share
Executive sponsor
Custom co-marketing budget
Direct Slack channel with Mech team
Weekly syncs & strategic planning
Beta program access
Event sponsorship opportunities
Enterprise
Built for Your Biggest Clients
When your clients need enterprise-grade support, Mech delivers. We provide the infrastructure, SLAs, and dedicated resources to handle high-volume merchants with confidence.
Talk to UsDedicated account management for each enterprise client
Custom SLAs tailored to your client's needs
Advanced reporting and analytics dashboards
Priority 24/7 support with guaranteed response times
Volume-based pricing with flexible contracts
Custom integrations and API access
Who Is This For?
Our partner program is designed for teams that serve eCommerce merchants.
Agencies
eCommerce and digital agencies looking to offer best-in-class support tooling to their clients.
App Partners
Technology companies building integrations or complementary products in the Shopify ecosystem.
Marketing Consultants
Independent consultants and boutique firms helping merchants grow and scale their operations.
Ready to Partner with Mech?
Join a growing network of agencies, consultants, and app partners who trust Mech to power their clients' support.
Become a Partner