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Connect Support Data to Your Marketing Engine
Connect Mech with Klaviyo to sync customer support data and power more targeted email and SMS campaigns. Give your marketing team the context they need to engage customers at the right moment.
Sync Customer Data to Klaviyo
Support interactions and customer tags from Mech flow into Klaviyo, giving your marketing team richer data for segmentation and personalized campaigns.
Smarter Email & SMS Campaigns
Use support data to trigger targeted Klaviyo flows — for example, following up with customers who recently contacted support or filed a return.
Unified Customer Profiles
Combine Klaviyo's marketing data with Mech's support history for a complete view of each customer across both platforms.
Frequently Asked Questions
- Do I need a Klaviyo account to use this integration?
Yes. You will need an active Klaviyo account to connect it to Mech. Setup takes just a few minutes from your Mech settings page.
- What data syncs between Mech and Klaviyo?
Customer interaction data, tags, and support events from Mech can sync to Klaviyo to enrich your customer profiles and power automations.
- Can Klaviyo data appear in Mech conversations?
Yes. Klaviyo customer data such as email engagement and segment membership can be surfaced in the Mech customer sidebar.
- Is there an extra charge for this integration?
No. The Klaviyo integration is included in your Mech subscription at no additional cost.